Product usage policy

Notice Regarding Product Usage and Claims

We want to address an important issue regarding the use of our product. It has come to our attention that some customers are claiming damages or requesting replacements after mishandling or misusing the product. We want to emphasize that these claims are both unfair and misleading.

Our products are designed with care and built to provide reliable service when used correctly and as intended. Any damage resulting from improper use, neglect, or failure to follow provided guidelines is not covered under our warranty.

We urge all customers to use our products as directed to ensure longevity and optimal performance. It is disappointing to see claims made for damages that arise from avoidable misuse. Please understand that we take these matters seriously and will not entertain requests for replacements or refunds under these circumstances.

Let’s all work together to maintain the integrity of our products and ensure they serve you well.

Thank you for your understanding.